Legal

Terms & Conditions

Last updated: September 2026

By accessing or using the Miyomi website and purchasing our products, you agree to be bound by the following terms and conditions. Please read them carefully before proceeding.

1. General

These terms apply to all visitors and customers of miyomi.com.au. Miyomi reserves the right to update these terms at any time. Continued use of the website following any changes constitutes your acceptance of the revised terms.

2. Products

All products are subject to availability. We reserve the right to discontinue any product at any time. Product images are for illustrative purposes and may vary slightly from the physical product.

Our bath salts are intended for external use only. If you have sensitive skin, allergies, or a medical condition, please consult a healthcare professional before use. Miyomi is not liable for any adverse reactions resulting from use of our products.

3. Pricing

All prices are displayed in Australian Dollars (AUD) and are inclusive of GST where applicable. Prices are subject to change without notice. Shipping costs are calculated at checkout and are not included in the displayed product price.

4. Orders and Payment

By placing an order, you confirm that the information provided is accurate and complete. We reserve the right to cancel or refuse any order at our discretion. Payment must be received in full before orders are dispatched.

We accept major credit and debit cards. Payment is processed securely through our third-party payment provider. We do not store your payment details.

5. Shipping and Delivery

We aim to dispatch orders within 2 to 5 business days of payment confirmation. Delivery timeframes are estimates and may vary depending on your location and carrier. Miyomi is not responsible for delays caused by third-party carriers or circumstances outside our control.

6. Our Guarantee, Returns and Refunds

First order guarantee. If you don't love your first Miyomi order, you can send it back for a refund of the product price, even if you've opened it. Here's how it works:

We'd appreciate a line on what wasn't right for you, but you don't have to give a reason. We may decline a claim if we reasonably believe the guarantee is being misused, such as repeat claims made under different names or email addresses.

Change of mind on later orders. Outside the first order guarantee, we don't offer refunds, exchanges or returns if you simply change your mind, as our bath salts are a personal care product.

Damaged, faulty or incorrect orders. If your order arrives damaged, is faulty, or isn't what you ordered, email us at support@miyomi.com.au with your order number and a photo of the problem. Please get in touch as soon as you notice it. We'll send you a replacement or a refund, including any shipping you paid. We won't usually need you to send the product back.

Your rights. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. Our first order guarantee is in addition to those rights, and nothing in this section limits them.

7. Intellectual Property

All content on this website, including but not limited to text, images, logos, and design, is the property of Miyomi and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.

8. Limitation of Liability

Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law. Subject to that, and to the fullest extent permitted by law, Miyomi is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability to you shall not exceed the amount paid for the relevant product.

9. Governing Law

These terms are governed by the laws of Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Australia.

10. Contact

If you have any questions regarding these terms, please contact us at info@miyomi.com.au.