Legal

Privacy Policy

Last updated: September 2026

At Miyomi, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

Information We Collect

We may collect the following types of personal information:

• Name and email address when you sign up for updates or purchase a product
• Billing and shipping address, and a phone number for delivery, for order fulfilment
• Payment information, processed securely by our payment provider, Stripe. We never see or store your full card details.
• Browsing behaviour on our website via cookies and analytics tools

How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders
• Send order confirmations and shipping updates
• Send marketing communications where you have opted in
• Improve our website and customer experience
• Comply with legal obligations

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and fulfilling orders, such as payment processors and shipping carriers. These parties are bound by confidentiality obligations.

Cookies

Our website uses cookies to enhance your browsing experience and gather analytics data. You can disable cookies through your browser settings, though this may affect some functionality of the site.

Advertising and Measurement

We use the Meta Pixel and Meta's Conversions API to measure the performance of our advertising on Facebook and Instagram, and to show our ads to people likely to be interested in Miyomi. This involves sharing limited information with Meta Platforms, Inc.

When you join our waitlist or place an order, we send Meta a one-way encrypted (hashed) version of your email address. Meta uses it to check whether you already have an account with them, so we can tell which ads led to signups and sales. For orders, we also send the order value. We never send your email address to Meta in readable form, and Meta cannot reverse the hash to recover it. We also share your IP address, browser type, the page you were on, and Meta's own advertising cookie identifiers where present.

You can control how Meta uses this information in your Meta account settings under Ad Preferences. To stop this site sending any advertising data, use the button below. If you are in California, this sharing may be considered "sharing" for cross-context behavioural advertising, and this button is your opt-out.

Do not share my information for advertising

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. You may request deletion of your data at any time by contacting us.

Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications at any time

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at info@miyomi.com.au.